Send parsed ticket and job details to tech group

Unstructured ticket emails mean technicians lack ticket IDs, links, and context, delaying dispatch. It extracts IDs, updates the ops sheet, and notifies the right tech group for same-day action.

Overview

When ticket emails arrive without structured details, technicians lack context and dispatch stalls, harming same‑day service. This flow extracts ticket IDs, updates your operations tracker, and pings the assigned tech group so field teams can act within minutes.