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Send order status messages to customers from webhooks

Your order webhooks trigger manual spreadsheet lookups, leaving buyers uninformed and operations slowed. Messages are sent to buyers automatically within minutes.

Send order status messages to customers from webhooks

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Overview

When order events arrive, your operations team shouldn’t be manually hunting spreadsheets to notify buyers. This flow looks up the order, sends a templated customer message, and records results so buyers are informed within minutes.

Send order status messages to customers from webhooks