Send onboarding email four days after new subscription

Your new member subscriptions often lack coach context, leaving members unsure what to expect. The onboarding email delivers treatment tips and coach contact so members are supported within four days.

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Overview

New subscriptions are a critical moment to set expectations and reduce early support load; sending a structured onboarding email within four days gives members clear treatment steps and coach contact. This keeps program coordinators and coaches informed while improving first-week engagement.