Send on-route SMS alerts to scheduled service recipients
Send on-route SMS alerts to scheduled service recipients
Your service bookings sometimes lack a route notice, causing access issues and confusion for crews. Send on-route SMS with arrival day and access instructions so customers are informed same day.
Overview
When routes are dispatched late, customers miss arrival notices and crews face access delays. This workflow sends concise on-route SMS with arrival day and access tips, holding after-hours sends for the next morning so customers are informed same day.