Send on-call mentions to private triage channel for leads
Send on-call mentions to private triage channel for leads
You miss on-call mentions in busy channels, leaving incidents untriaged and responders without context. Route mentions to your private triage channel so responders act within minutes.
Overview
When on-call mentions happen in noisy channels, responders miss critical pings and triage stalls. This routes those mentions directly into a private triage channel so incident leads see context and can act within minutes.