Send NPS response alerts to product and support
Send NPS response alerts to product and support
Your NPS responses arrive as webhook payloads with little context, leaving feedback unseen and slowing follow-up. They post to a team channel so you can triage and act same day.
Overview
Route incoming NPS responses straight into your team channel so CS managers and product leads see voice-of-customer feedback immediately. That cuts blind spots and lets teams triage detractors and surface praise within hours.