Send NPS feedback alerts to ops and marketing channels
Send NPS feedback alerts to ops and marketing channels
Your NPS responses sit unread in Slack or email, leaving detractors unaddressed and promoters unrecognized. The workflow posts each response to your ops channel so coordinators can act within minutes.
Overview
Stop letting NPS replies sit unread in noisy channels — surface every response directly to ops and marketing so detractors are escalated and promoters are acknowledged. Teams see sentiment in minutes, enabling faster outreach and cleaner weekly reporting.