Send new service request alerts to dispatch team
Send new service request alerts to dispatch team
New service requests in your intake table often go untriaged, leaving dispatch without context and delaying assignments. Dispatchers receive request summaries to triage within minutes.
Overview
When intake rows land without an owner, dispatch lacks crucial context and assignments stall. This flow posts concise request summaries to your dispatch channel so technicians can triage and assign work within minutes, cutting idle time and speeding resolution.