Send new patient call alerts to on-call staff

Your new-patient call tracking can leave intake calls unnoticed, causing missed callbacks and delayed scheduling. Receive instant SMS alerts to coordinators and providers so callbacks occur the same day.

Overview

Inbound calls from new-patient tracking lines often need immediate attention, but they can slip through without a clear alert path. This flow delivers instant SMS alerts to coordinators and providers so callbacks happen the same day and intake moves forward.