Send new NPS responses to product team notification channel
Send new NPS responses to product team notification channel
Your NPS responses sit in product reports without context, leaving feedback untriaged for product and CS. They receive contextual alerts so teams can act within 24 hours.
Overview
Untriaged NPS feedback leaves product teams guessing and delays roadmap decisions. This flow routes each response into a team notification with context and a formatted timestamp so product managers and CS can triage and respond within 24 hours.