Send negative visit feedback alerts to support channel

Your visit surveys include negative feedback that leaves field issues unaddressed and harms merchant trust. This routes alerts to your support channel so coordinators can triage same day.

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Overview

Negative visit feedback often goes unseen until it damages merchant relationships; routing it automatically to your support channel turns raw submissions into actionable triage items. With alerts delivered within minutes, coordinators can investigate and resolve issues the same day, reducing merchant churn and preserving trust.