Send mobile check-in SMS when booking status changes
Send mobile check-in SMS when booking status changes
Your bookings sometimes change status without sending a mobile check-in link, leaving customers waiting and dock staff unaware. Send the link by SMS so dock staff can process arrivals the same day.
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Overview
Missed or late check-in links create queues and frustrate customers; delivering the link by SMS the moment a booking status updates prevents those delays. This flow gets customers the mobile check-in link within minutes, so dock staff can prep and process arrivals the same day.