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Send missing signature link to client and alert IT

Resend requests sometimes yield broken signature links that block client signing. You get a fresh link sent to the client and an IT alert if generation fails, restoring signing same day.

Send missing signature link to client and alert IT

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Overview

Broken signature links stop clients from signing and stall cases. This flow reissues the requested signer link to the client and immediately notifies IT if generation fails, restoring the signing flow same day. That keeps case managers moving and reduces manual follow-up.

Send missing signature link to client and alert IT