Send missing guest email alert to reservations team

Your confirmed reservations without guest email block pre-arrival messaging and payment prompts. This sends fast alerts so desk staff can gather emails before guest arrival.

Overview

When bookings arrive without a guest email, the front desk can’t complete pre-arrival messaging or payment prompts, creating friction at check‑in. This workflow surfaces those reservations to reservations staff instantly, so contact details are captured within hours and outreach can occur before arrival.