Send missed helpline call alerts to team channel

Missed helpline calls that go unreported leave your support queue and engineering team without context, delaying critical customer follow-up. It notifies engineers for same-day triage.

Overview

Missed helpline calls can slip past triage and create support backlogs for engineering and operations. This flow delivers contextual missed-call alerts into a designated channel so on-call staff can triage and begin same-day follow-up.