Send missed course SMS and create attendance note

You get webhook notices for trainees who miss scheduled courses, leaving tutors and coordinators unable to re-engage them quickly. Coordinators can re-engage trainees the same day.

Overview

When trainees miss a session, coordinators often scramble to rebook or confirm attendance. This flow sends an immediate SMS and logs the outreach on the contact record, so your program coordinators can act and resolve attendance issues the same day.