Send missed-call SMS to assigned caregiver for callback
Send missed-call SMS to assigned caregiver for callback
When you miss calls to your intake line, potential clients go without outreach and assessments remain unscheduled. Coordinators get a tailored SMS so they can confirm callback windows same day.
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Overview
Missed intake calls quickly turn into lost placements if no outreach happens. This flow catches missed calls, finds the CRM lead, and sends a caregiver-branded SMS so intake coordinators can secure callback windows and confirm assessments same day.