Send missed-call SMS to assigned caregiver for callback
Send missed-call SMS to assigned caregiver for callback
When you miss calls to your intake line, potential clients go without outreach and assessments remain unscheduled. Coordinators get a tailored SMS so they can confirm callback windows same day.
Overview
Missed intake calls quickly turn into lost placements if no outreach happens. This flow catches missed calls, finds the CRM lead, and sends a caregiver-branded SMS so intake coordinators can secure callback windows and confirm assessments same day.