Send milestone congratulations to members and CSMs via email

Your members' check-in milestones go unannounced, so community wins feel unnoticed and engagement stalls. Celebrate instantly to boost retention and give CSMs context same day.

Overview

Don't let member milestone moments go unnoticed — they are high-impact touchpoints for retention. This flow congratulates members and alerts CSMs immediately, giving staff the context to act on wins the same day. You get faster recognition and more timely member outreach.