Send membership hold end reminders by email and SMS
Send membership hold end reminders by email and SMS
Your membership hold end dates sometimes reach members without notice, creating surprise billing and extra front-desk contacts. Send email and SMS reminders so staff can prevent surprises before the next billing run.
Overview
Members often resume billing without notice, which creates reactive support requests and refund risk. This flow sends targeted email and SMS reminders just before a hold ends so billing staff and front‑desk coordinators can act proactively and prevent surprises before the next billing run.