Send low NPS survey alerts to support channel

Your low NPS form responses leave support without context, delaying outreach to dissatisfied residents. Get immediate alerts so agents can reach out same day.

Overview

Low survey scores are early warnings of resident dissatisfaction; if they sit in an inbox the opportunity to resolve issues slips away. This workflow delivers low-score alerts with resident context into your support channel so agents can reach out same day and reduce escalation risk.