Send lost-item ticket alerts to rideshare support channel

Your lost-item support tickets land untriaged in the queue, causing recovery delays and frustrated riders. The workflow alerts agents with ticket context so outreach starts same day.

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Overview

Lost-item reports that sit untriaged create rider frustration and operational drag. This workflow pushes those reports into your support channel with full ticket context so agents can start outreach same day, reducing response lag and protecting rider experience.