Send late-payment SMS reminders to overdue account holders

Your overdue billing tasks miss direct customer outreach, causing delayed collections and extra manual work. The workflow sends a three-day SMS reminder so payments arrive before the next billing run.

Overview

Late payments create manual chase work and revenue delays; this flow sends a targeted SMS three days before a due billing task and writes the result back to the task card. Billing staff and account managers get immediate outreach and a visible audit trail ahead of the next billing cycle.