Send late payment reminders to customer emails and phones
Send late payment reminders to customer emails and phones
Your past-due policy records often lack language context, so customers miss notices and face cancellation. Send bilingual reminders to customers and agents so payments get addressed same day.
Overview
Late payments create manual work and cancellation risk for your billing staff. This workflow sends bilingual email and SMS reminders automatically when a policy is flagged past-due, ensuring customers are contacted within minutes and payments are addressed same day.