Send late payment reminders to customer emails and phones
Send late payment reminders to customer emails and phones
Your past-due policy records often lack language context, so customers miss notices and face cancellation. Send bilingual reminders to customers and agents so payments get addressed same day.
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Overview
Late payments create manual work and cancellation risk for your billing staff. This workflow sends bilingual email and SMS reminders automatically when a policy is flagged past-due, ensuring customers are contacted within minutes and payments are addressed same day.