Send lab alert SMS and voice to on-call team

Your lab alert emails arrive unattended and test failures aren't escalated to on-call staff, causing delayed response. Receive SMS and voice alerts so issues are acknowledged and triaged within minutes.

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Overview

Missed lab alerts delay triage and risk operational impact; this workflow converts inbound alert emails into immediate SMS and voice calls so your on-call engineers see and acknowledge problems within minutes. Implementing it gives clear, auditable alerting and faster time-to-response for critical incidents.