Send itinerary feedback requests to customers by market

Your itinerary rows flagged for feedback force agents to message guests, slowing response collection. The workflow sends localized feedback messages so you gather replies faster and close loops same day.

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Overview

When itinerary rows are flagged for feedback, agents often waste time manually messaging guests across languages and losing replies. This flow sends localized feedback requests automatically and updates the sheet so program coordinators collect responses and close feedback loops the same day.