Send information request email for flagged team messages

Flagged support messages often lack reporter contact or screenshots, leaving you without context for triage. It captures contact info and attachments so agents can triage faster same day.

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Overview

When flagged support messages miss reporter contact or attachments, tickets stall and agents waste time chasing details. This workflow automatically requests missing context by email, giving agents contact info and screenshots within minutes so issues can be triaged same day.