Send incoming social messages to your customer inbox
Send incoming social messages to your customer inbox
Your social messages land as raw webhooks and lack quick triage, causing customer questions to wait during busy booking windows. Get clear, routed message emails so you can respond the same day.
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Overview
When social messages arrive as unstructured payloads, your staff must manually extract context and responses get delayed. Route those messages into your central inbox so coordinators see inquiries and can reply the same day, preserving bookings and customer experience.