Send incoming customer texts to provider team chat
Send incoming customer texts to provider team chat
Your customer texts about walks and sits land in the phone system without context, slowing provider confirmations. You get immediate team visibility and a logged message snippet for same-day response.
Workflow preview:
Zap details:
Overview
When customer texts about last-minute walks or sits arrive without context, providers can miss details and bookings slip. This flow delivers each message to the right provider channel and logs a searchable snippet so your on-call sitters can confirm bookings same day.