Send incoming call records to field chat channels

Your incoming call records are not shared with field teams, leaving coordinators without triage context. This posts essentials into team chat so coordinators can triage and dispatch same day.

Workflow preview:

Zap details:

Overview

Unshared call logs create blind spots for dispatch and slow response times. This routes new call intake records into field chat channels so coordinators have the context they need at a glance and can triage or dispatch responders the same day.