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Send incoming call payloads to AI processing service

Send incoming call payloads to AI processing service

Raw call webhooks lack readable timestamps and context, slowing triage. The workflow forwards and timestamps events so agents get enriched context the same day.

Send incoming call payloads to AI processing service

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Overview

Incoming call payloads often arrive as opaque JSON, leaving agents without context and delaying triage. This flow delivers timestamped, normalized call events to your AI processor within minutes so agents can act and close issues the same day.

Send incoming call payloads to AI processing service