Send inactivity check-in messages to lapsed program members

You can't confirm why members drop off when inactivity flags sit unaddressed in your membership records. Re-engage lapsed members with a tailored check‑in and capture their feedback the same day.

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Overview

Inactive flags are an early retention risk and often leave coordinators scrambling to recover members. This flow sends personalized check‑ins within minutes of an inactivity update, so program coordinators can recover lapsed members and gather feedback the same day.