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Send immediate SMS acknowledgement to incoming client texts

Your incoming client SMS go unacknowledged, causing intake confusion and delayed case routing. Get immediate acknowledgements so clients receive confirmation and staff can triage same day.

Send immediate SMS acknowledgement to incoming client texts

Overview

Unacknowledged client texts create intake delays and frustrate prospective and existing clients. This flow sends an instant SMS acknowledgement and surfaces routing context so your case managers can triage inquiries the same day.

Send immediate SMS acknowledgement to incoming client texts