Send immediate notifications to on-call for SEV1/SEV2 updates
Send immediate notifications to on-call for SEV1/SEV2 updates
Your webhook incident updates lack routing and owner, causing on-call confusion and slower triage. The workflow alerts primary and secondary on-call with context so they respond within five minutes.
Overview
When high-severity incidents update, your responders need clarity and ownership immediately. This flow routes webhook updates to the current primary and secondary on-call with context, so triage starts within minutes.