Send immediate alerts for guest emails to team channel
Send immediate alerts for guest emails to team channel
Guest-service emails with booking or issue updates sit unseen, delaying responses and check‑in readiness. Staff resolve requests the same day with immediate channel alerts.
Overview
When guest-service messages land in busy inboxes, concierge staff can miss time-sensitive requests and delay check-ins. This flow turns those emails into immediate team channel alerts so staff can resolve issues the same day and protect service SLAs.