Send hourly warning emails for call center bug spikes

Your call center bug log gets rapid entries, hiding category spikes that need fast triage. Receive a timed warning so your ops team can investigate before customer impact.

Overview

When call‑center bug reports spike, ops needs fast, visible signals to avoid cascading customer issues. This flow surfaces category surges to your ops inbox and marks the log for review, enabling triage within the hour so incidents are contained before they affect customers.