Send hourly billing reminders to customers during day

Your unconfirmed top-up records sit in your database and delay billing. Automated chat messages contact customers during business hours so billing staff clear payments before next billing run.

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Overview

Manual billing outreach consumes staff time and leaves pending top-ups unresolved; this flow sends timed chat reminders to customers during business hours so billing staff get fewer escalations. That lets you clear outstanding balances faster and resolve payments before the next billing run.