Send guest feedback SMS after purchase and log responses
Send guest feedback SMS after purchase and log responses
Your completed orders don't prompt a guest feedback SMS, so photo submissions and reward credits are often missed. This captures replies and logs outcomes so managers can reconcile rewards same day.
Overview
Stop waiting days to ask guests for photos—this flow sends a reward invite by SMS after checkout and logs replies so managers can reconcile credits same day. It tightens your loyalty funnel and reduces manual follow-up for store teams.