Send full chat transcript to requester via email

Chatbot transcripts stay in the bot after users request them, adding manual work and delaying follow-up. Transcripts get emailed to the requester automatically so caseworkers can act same day.

Overview

If users request transcripts from your chatbot, this captures and delivers them automatically so your staff stop copying conversations by hand. Program coordinators get full context delivered to the requester within minutes, enabling same-day follow-up.