Send follow-up survey email for pending client feedback
Send follow-up survey email for pending client feedback
You miss client survey replies when rows remain Pending in your sheet, stalling placement decisions. You get timely feedback so placements move forward the same day.
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Overview
Stalled client surveys force account managers into manual chasing and slow placements. This flow waits one hour, sends a follow-up survey email, and notifies the right channel so feedback arrives the same day and placements keep momentum.