Send follow-up review SMS to recent invited customers
Send follow-up review SMS to recent invited customers
Your homeowner review invitations often go unanswered, leaving reputation growth and local referrals stalled. This resends concise SMS reminders so you capture more reviews within two weeks.
Overview
Stop losing post-install reviews to manual follow-up; this flow finds customers who received a review invite and automatically resends a short SMS two weeks later. Marketing and field teams get a clear, logged outreach trail and more timely reviews within the customer experience window.