Send follow-up and alert emails for incoming reviews

You receive raw customer reviews without score routing, leaving unhappy couples uncontacted and resolution priorities unclear. Get score-based responses and internal alerts sent same day.

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Overview

Untriaged reviews leave customer issues unresolved and owners reacting too late; this flow routes every submission by score and triggers customer and internal emails automatically. That means your team sees alerts and customers get tailored follow-ups same day, improving recovery and service visibility.