Send flagged survey responses to customer support inbox
Send flagged survey responses to customer support inbox
Your happiness survey replies needing attention often sit untriaged, delaying follow-up. It routes qualifying responses to support with context so agents can triage and respond same day.
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Overview
When flagged happiness surveys arrive untriaged, urgent issues can slip through and slow customer recovery. This flow delivers qualifying responses with respondent context directly into support so agents can triage and respond same day.