Send flagged chatbot transcripts to IT for triage
Send flagged chatbot transcripts to IT for triage
Your chatbot transcripts with operational flags go unreviewed, causing delayed incident detection. Get flagged transcripts routed to your IT triage inbox for same-day investigation.
Overview
Flagged chatbot conversations often hide operational problems that escalate when not reviewed. This flow delivers flagged transcripts to your IT triage inbox so engineers receive context and can investigate same day.