Send five-day review request email to recent customers
Send five-day review request email to recent customers
Your completed bookings don't get timely review requests, leaving public feedback and incentive claims uncollected. Capture reviews and trigger incentives five days after service completion.
Overview
If review asks go out too late they miss the moment when customers are most likely to respond; this flow sends review invitations five days after service so feedback is captured while the experience is fresh. That gives your customer experience and marketing staff timely public proof and a predictable process for handling incentive claims.