Send feedback request after a user uninstalls your product

Your uninstall events lack context, leaving product and customer success teams guessing why accounts churn. You get exit feedback and alert teams within an hour so they can act before the next release.

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Overview

Uninstalls often arrive without context, leaving product and success teams blind to why customers churn. This flow posts an immediate team alert and sends a timed feedback email within an hour so exit reasons are captured and teams can act before the next release.