Send failed test email to form respondent immediately
Send failed test email to form respondent immediately
Your failed eligibility responses leave patients uninformed and intake staff unsure of next steps. This notifies the patient and copies intake so follow-up happens same day.
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Overview
When failed eligibility tests sit without automated notice, patients stall and intake queues grow. This flow emails the respondent and copies intake within minutes, so coordinators can begin scheduling and outreach the same day.