Send failed recurring payment notice to billing contacts

Your recurring payment failures risk account deactivation and force urgent billing follow-up. It sends decline notices so billing can collect updates and avoid deactivation same day.

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Overview

Failed recurring charges often cause overnight service deactivations and create firefight tickets for billing and ops. This flow guarantees customers receive a clear decline notice and billing gets the context to recover payment, typically within minutes so deactivations can be avoided same day.