Send exit survey reminders, log outreach for coordinators
Send exit survey reminders, log outreach for coordinators
You get exit triggers for departing members without follow-up, leaving community managers without feedback. Managers receive survey outreach and a logged record within 8 hours for quick re-engagement.
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Overview
When members signal they're leaving, community managers often miss the window to collect feedback. This flow sends survey reminders and records outreach within eight hours, giving coordinators the context they need to attempt timely re-engagement.