Send escalation summary from tagged chat to on call

You get tagged conversations without a phone-ready summary, so on-call staff lose time gathering context before dialing. It delivers concise caller context so calls start within minutes.

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Overview

Tagged chats often arrive without caller context, forcing coordinators to gather details before calling. This converts those tags into concise, phone-ready briefs and posts them to your escalation channel so callers start outreach within minutes.