Send eligibility texts and handle STOP replies for patients

When patient contact records flag Medicare eligibility, outreach stalls and appointments go unscheduled. This delivers timely patient SMS so coordinators can schedule AWV visits same day.

Workflow preview:

Zap details:

Overview

Stop care coordinators from manually scanning records to find Medicare-eligible patients and reduce missed AWV opportunities. This sends personalized SMS within minutes of a contact update and delivers same-day scheduling-ready replies for faster bookings.